January is here… and with it comes resolutions and a fresh start. What better time to pick up a book and read.
I’ve gathered a list of some amazing books that have been released in the past few months. These books are fresh off the press and ready for you to dive into.
These books are a must-read for all entrepreneurs and small business owners. Add them to your reading list and enjoy!
1. The Customer Service Revolution: Overthrow Conventional Business, Inspire Employees, and Change the World
John R. DiJulius III
Customer service is crucial in today’s market. In The Customer Service Revolution, DiJulius explores the power of excellent customer service with real-life examples of successful companies. This book is a guide on how to use exceptional customer service to boost sales and grow your business.
Why it’s great for small business owners: Customer service is more than just a nicety—it’s a critical component of business success. DiJulius emphasizes the importance of investing in customer service to thrive as an entrepreneur.
2. Marissa Mayer and the Fight to Save Yahoo!
Nicholas Carlson
This book delves into the story of Marissa Mayer and her journey to revitalize Yahoo. Carlson provides insights into Mayer’s background, her time at Google, and her efforts to transform Yahoo into a modern tech company. It’s a tale of resilience and adaptation in a rapidly changing industry.
Why it’s great for small business owners: Carlson’s narrative offers valuable lessons on steering a company through challenges and staying relevant in a dynamic market.
What’s on your 2015 reading list? Share your recommendations in the comments below!