When it comes to business advice, most people focus on the tools and tricks for success. However, before diving into those fast tracks, it’s essential to get the basics right. If you want to effectively market your new business, you need to pay attention to details like your email signature, voicemail greeting, and overall tone of voice. These seemingly small elements contribute to building your brand identity.
While you likely already have a voicemail greeting set up, are you truly maximizing its potential? Are you presenting yourself professionally on the phone?
Here are 10 tips to help you make the most out of your voicemail service and impress callers, turning them into loyal customers. Let’s dive in!
1. Limit Background Noise
Recording a voicemail greeting in a noisy environment can be distracting and unprofessional. It’s crucial to find a quiet space to record your message. This simple step shows callers that you value their time and attention.
Remember, the only background noise your callers should hear is on-hold music.
2. Be Unique
Your business is unique, so make sure your voicemail greeting reflects that. Avoid generic messages and instead, add a personal touch. Whether it’s showcasing current deals or sharing your mission statement, find a way to stand out from the crowd.
3. Have Some Fun
Your voicemail greeting is often the first interaction callers have with your business. Use this opportunity to showcase your personality and make a lasting impression. Injecting humor or sharing interesting facts can help humanize your brand and create a memorable experience.
4. Engage Your Callers
Encourage interaction with your callers by asking questions or prompting them to share something about themselves. Building a dialogue creates a more personalized experience and shows that you value their input.
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5. Don’t Forget To Smile
A smiling voice can make a world of difference in how your greeting is perceived. Incorporate a smile into your tone to convey warmth and attentiveness to your callers.
6. Write It Out And Rehearse
Prepare and rehearse your voicemail greeting to sound clear and confident. Having a scripted message ensures that you convey your intended message effectively and professionally.
7. Identify Yourself And Your Business
Make sure to clearly state your name and business at the beginning of your greeting. This helps callers confirm they’ve reached the right number and avoids confusion.
8. Let Your Callers Know What To Tell You
If you require specific information from callers, such as order numbers or preferred call-back times, be sure to include these instructions in your message. This streamlines the communication process and helps you address inquiries more efficiently.
9. Update Your Greeting Frequently
Keep your voicemail greeting up-to-date with relevant information, such as current deals or your availability. Regular updates show that you’re actively engaging with your callers and provide valuable information to them.
10. Keep It Upbeat
Maintain a positive and upbeat tone throughout your voicemail greeting. Avoid using negative language and instead, focus on conveying a friendly and welcoming message to your callers.
Some Samples and Examples of Main Greetings and Voicemails
Get Recording
You now have all the tips you need to create an outstanding voicemail greeting. Find a quiet spot, and start recording!
